1/23/2024 0 Comments Whatsapp chatbot price![]() SourceĪutomated delivery confirmations and corrections. And the company saves millions of dollars by automating a lot of what would be customer support questions if they did not have this chatbot. KLM uses WhatsApp to send customers flight information, confirmation details, reminders for boarding times, status updates, and more.Ĭustomers have all the information they need at their fingertips. Let’s take a look at some other WhatsApp chatbot examples from some of the biggest companies in the world. WhatsApp marketing messages are highly effective - on average, they have an impressive open rate of 98%. Once a user opts in, you can then send them occasional marketing messages, as well as messages for utility and authentication purposes. Some examples of ways to collect numbers include SMS, on your website, in a WhatsApp thread, by phone (using an interactive voice response flow), and in person. ![]() Someone must give you permission to use their number to contact them later on. This is because Chatfuel is an official partner of Meta, the parent company of WhatsApp. If you use Chatfuel, the integration with the WhatsApp Business API is 100% safe. WhatsApp chatbots are directly integrated with your WhatsApp business account and your WhatApp Business app. So if you’re already familiar with Messenger chatbots, for example, this will all be very familiar to you. WhatsApp chatbots don’t differ much from other platforms. You have the flexibility to customize your chatbot to do whatever makes the most sense for your business. Within those categories, there are many applications: Answering FAQs, product recommendations, discounts, scheduling appointments, lead generation, order updates, and more. All at a negligible cost to your business.Īt Chatfuel, we separate the types of WhatsApp chatbots into 3 categories: Marketing, Utility, and Authentication. This is a huge benefit because a chatbot is available 24/7/365, and it can talk to hundreds of customers at once. And, of course, it does everything that a human can do to help them. ![]() A chatbot replaces human interactions yet still keeps customers engaged through a conversational flow. It is capable of answering customer questions and helping them achieve their goal. It operates on artificial intelligence (AI) or pre-programmed rules set up by you. What is a WhatsApp chatbot?Ī WhatsApp chatbot is an automated software designed to communicate with users in a chat-based format. In this in-depth article, we’ll talk about what is a WhatsApp chatbot, how it works, look at some examples, and show you how to create chatbots on your own. If you don’t, you are leaving money on the table. So when it comes to marketing automation, it only makes sense to set up a WhatsApp chatbot for your own business. As the most popular messaging platform in the world (yes, even bigger than WeChat and Messenger), your customers are also most likely using the app. Well, according to Demand Sage, everyone’s customers are on WhatsApp. A universal rule of business is that you need to be where your customers are.
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